PrivacyPolicy

 

www.hardware24.biz – ResultNetworks GmbH

 

Use and storage of personal data

We store and use your personal information solely to process your orders and any complaints. Your e-mail address is used only for information exchange during the order processing. The system requires that you create a customer account before your first order. The registration requires your personal information (company name, first and last name, gender, tax ID, email address, billing address and Volvo dealer number). These data are stored in your online account to allow you a convenient order processing in the future. As a registered customer, you can also save shopping lists, compare products and manage your account. For additional data needed for certain methods of payment such as credit card payment, the financial service partner remains solely responsible for the data protection law proper collection, use and storage of data.

 

Information exchange, cancellation, suspension

Of course we are always ready to provide you according to Federal Data Protection Act (BDSG) with information on all of your data stored by us. Under the provisions of the BDSG you can request the rectification, erasure or blocking of your data. Please contact our Privacy Officer at this email hardware@resultnetworks.de.

 

Legal framework

The collection and processing of your personal data is solely under the statutory provisions of the Federal Data Protection Act (BDSG) and the (TMG).

 

Data transmission

ResultNetworks GmbH uses a secure transmission method to process your personal data. The transmitted information is encrypted before being sent to us using a high level (RC 4, 128-bit key) encryption. This ensures that no unauthorized person can use your data. Your customer data is stored on secure servers that are not accessible to unauthorized persons and are protected by a firewall against access from outside.

 

Transmission to third parties

Your order data will be used only for order processing purposes.

Personal information including e-mail address will not be passed on to third parties. Except for employees and service partners who demand to process your order more data.

These includes transportation companies, contractually affiliated financial services partner / credit card institutions (PAYPAL/WORLDPAY), credit agencies, suppliers (e.g. repair or warranty), and further, if not specifically mentioned here.

The transmission of the data to our service partners in accordance with the provisions of the Data Protection Act and is limited to the necessary minimum.

 

Cookies

For our web pages we use "cookies". These are small text files which are taken by your web browser when you visit our web shop and they are stored on your computer. These text files are used to identify the web shop visitors and the information received during shopping (e.g. cart, login, etc.).

 

Information about our company

Responsible party: ResultNetworks GmbH
Owner:  Georg Hensch (Manager)

Address of the responsible party:
ResultNetworks GmbH

Heidplätzchen 1A

D-51789 Lindlar

Tel.: +49 2266 – 46 48 68

Fax: +49 2266 - 46546-299

E-Mail: hardware@resultnetworks.de / info@resultnetworks.de

Internet: www.hardware24.biz
 

Purpose of data collection, processing or use

We are an international consulting company with focus on the automotive market. For Volvo dealers and repair shops, we provide state-of-the-art services since 2010 and are also the exclusive supplier for the VOLVO VIDA diagnostic systems.

Only these products are traded.

The data is collected, processed and used solely for the purpose of the contract. The potential customer provides them in the shop during the registration process as well as while ordering. Personal data is for example your company, gender, first name, last name, address, contact details, VOLVO dealer number and tax identification number. During the ordering process information about the method of payment of any purchases, such as choice of payment method "credit card" (Paypal / Worldpay), is given.  The method of payment, receipts, reminders, etc. may be assigned to the customer and stored. Personal and transaction-related data and data on the items purchased will be used if necessary to handle any complaints.

 The data is not released to third parties for advertising and market research. We do not create using profiles from users.

 

Recipients to whom the data may be disclosed
- Public entities that request the data from publicly or laws

- ResultNetworks GmbH employees who are involved in the work processes

- Financial services partners, credit agencies, insurers, credit insurers, lawyers

- Transportation company for the purpose of the goods shipment

 

Legal periods for deleting data

After expiration of the legal records retention policies (including legal, statutory or contractual retention periods under § 238 and § 257 Commercial Code (HGB) and § 147 of Tax Code (AO), the data will be deleted unless they are no longer needed to fulfill their purpose.

 

International customers - data transfer to third countries

In order to meet our delivery commitments for the execution of the transport necessary data transferred to third States to the respective carriers.

 

 ResultNetworks GmbH

www.hardware24.biz