Costumer Information

  • A few minutes after registration you will receive an email with a registration link which leads you directly into our online shop. You have immediate access to all information, technical equipment details, delivery times and prices.
  • All offers and current information can be found in six European languages ​​(English, German, Spanish, French, Portuguese and Italian). Your documents will be sent in the selected language.
  •  We offer you a fast and straightforward ordering process for your new Volvo hardware. In clear structured online shop, you can place your order at any time.
  • Know the associated lead times for your products directly by the selection
  • You receive all products and services from one source.
  • VOLVO ensures the constant quality through the ordering in our online shop in every country.
  • You can select from different payment options to including Paypal and credit card payment.
  • For our Toughbook products we guaranty

              • Operational check

              • Installation of the operating system (Windows 7)

              • Installation of all updates for the operating system

              • Installation of the most recent VIDA version

              • Installation of all available updates for VIDA

              • Check of the VIDA functionality

 

              You do not need to install, you receive a system which just

              needs to be plugged in.

 

 

Warranty periods:

Toughbook PANASONIC CF-31:

3 Years

Toughbook PANASONIC CF-53:

Dockingstation:

Volvo-Vida-CART:

Flatscreen  DELL:

Laser printer:

Car charging cable:

Battery charger:

Wireless mouse/keyboard:

Battery for Toughbook CF-31/CF-53:

3 Years

1 Year

1 Year

1 Year

1 Year

1 Year

1 Year

1 Year

6 Months

 

 

In case of technical problems:

Through your order at Result Networks you have secured the three-year warranty on Panasonic Toughbooks and our free Support: Report your problem through a TIE-report - we do the rest for you!

That means during the warranty period you will get a loan unit free of charge while your Toughbook is checked and repaired. The timing is planned so that the constraints are reduced to a minimum.

If the check with your unit has the result that guarantee does not apply (such as a damage by force), we will contact you and clarify about the costs and alternatives you have, in advance of the repair.

For questions about VOLVO software you can contact the responsible helpdesk.